fertsurf.blogg.se - Ad helpdesk mac

#Ad helpdesk mac software#
#Ad helpdesk mac plus#
#Ad helpdesk mac professional#
#Ad helpdesk mac mac#

Management has the right to add or change duties and job requirements at any time.Ĭrown Media is an equal opportunity employer. Excellent organizational skills required (juggle multiple issues simultaneously).Familiarity with IT tracking and management tools.Must be able to demonstrate strong customer service and manage user/company expectations.Requires minimal direction with managing day-to-day tasks and workload, demonstrates a high level of personal motivation.

#Ad helpdesk mac professional#

Possesses excellent intrapersonal, written, and verbal communication skills and client-focused orientation, professional demeanor and ability to deliver under pressure and short deadlines.

Must be willing to carry a company provided mobile phone.

Must be available on an on-call rotational basis.

Active Directory/LDAP integration/administration.

#Ad helpdesk mac plus#

Prior experience with Jamf or certifications in Jamf a plus.

Experience working with StorNext and related technologies (Atto cards, Magma chassis, Fiber connections) a plus.

#Ad helpdesk mac mac#

Strong break/fix mentality and the ability to diagnose/research simple or complex user related computer problems on Mac and Windows platforms.

#Ad helpdesk mac software#

Strong knowledge and experience with business level software and hardware support in a networked environment (LAN).At least four years of experience in Information Technology, Help Desk, or other IT related positions.Bachelor’s Degree in Information Technology or equivalent experience.This position has no supervisory responsibilities.Occasional travel to other offices or for seminars may be required.Other responsibilities as directed by IT Management.User level administration, authorization, account management and access controls of Active Directory, Microsoft Exchange, basic file/folder shares and related technologies.Facilitate, test, and manage the introduction of new user facing software and technologies into the organization.Write documentation and training guides as necessary.Assist with support, maintenance, and calibration of color output devices.Resolve basic issues and escalate to vendor when necessary Support the copier and printer fleet within the organization.Provide setup and support of video conferencing and related technologies between both internal and external locations as necessary.Respond to major computer problems after-hours as needed.Maintain a working lifecycle for fleet of hardware and software and rotate as necessary.Support/Manage/Maintain user facing hardware and software including connecting clients to the Fiber SAN.Partner with the Systems Administrator to implement and deploy Mac and Media standards build, configure, test, secure, deploy, update, manage, inventory, and optimize Mac and Media environment.Candidate is expected to resolve all tier 1 -2 work and work with the Systems Administrator to resolve tier 3 Mac and Media related support requests companywide.Collaborates with Helpdesk by entering tickets, accepting assignments and providing support to the Helpdesk.

Assists in the management of the overall Mac and Media lifecycle and ecosystem of hardware, software and related End User Support – ensuring all corporate users receive superior technical support.